General Terms and Conditions

Welcome to Flugvakt.uk. By accessing or purchasing from our website, you agree to these Terms and Conditions. They explain how we collect and process your information and how our services operate. We recommend that you read them carefully.

Personal Information We Collect

When you use our website, we collect certain information to process your orders and improve your shopping experience.

1. Technical Information About Your Device

We may collect:

• Browser type and version
• IP address
• Time zone
• Cookies
• Information about how you use our website, including the pages you visit and how you found us

We use the following technologies:

Cookies are small files stored in your browser that help us recognise your device. You can learn more at allaboutcookies.org.

Log files record information such as IP addresses, page visits and referring websites.

Tags and pixels help us understand how visitors navigate and interact with our website.

2. Order Information

When you place an order, we collect:

• Full name
• Billing and delivery address
• Payment information
• Email address
• Telephone number

All of this information is treated as personal data.

How We Use Your Information

We use your information for the following purposes.

To Process Your Order

• Process payments and arrange delivery
• Send order confirmations and invoices
• Contact you when necessary regarding your order
• Detect fraud and maintain security

To Improve Our Services

• Improve the functionality and user experience of our website
• Analyse customer behaviour and optimise our marketing
• Display personalised offers and advertisements

Sharing Your Information

We only share your information with trusted third party service providers where necessary to operate our business, including:

• Shopify, our ecommerce platform
• Google Analytics, for website analytics

We may also disclose information where necessary:

• To comply with legal obligations
• To prevent fraud or security threats
• To respond to lawful requests from authorities

Personalised Advertising

We use certain information to display advertisements that may be relevant to you. You can manage your advertising preferences through Facebook Ad Settings, Google Ad Settings and the Digital Advertising Alliance.

Do Not Track

Our website does not alter its data collection practices in response to Do Not Track signals sent by your browser. You can, however, manage cookies directly through your browser settings at any time.

Your Rights (UK GDPR and EU GDPR)

If you reside in the United Kingdom, the European Union or the European Economic Area, you have the right to:

• Access your personal data
• Request correction or deletion of your personal data
• Request restriction of processing or object to processing

To exercise these rights, please contact us at contact@flugvakt.uk.

Please note that some of your personal data may be processed outside the United Kingdom, the European Union or the European Economic Area. Where this happens, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or for as long as required by law. You may request deletion of your personal data at any time by contacting us.

Changes to These Terms

Flugvakt reserves the right to update these Terms and Conditions at any time. Any changes will be published on this page. It is your responsibility to review the latest version regularly.

Contact

If you have any questions about these Terms and Conditions or how we process your personal information, please contact us at:

Email: contact@flugvakt.uk

Company Information

Flugvakt.uk is operated by:

TM Media Ecommerce AB
Slakterigatan 10
721 32 Västerås
Sweden